AJ Madison

One of the largest appliance resellers on the east coast, AJ Madison was looking for a digital presence that matched the warehouse presence that customers have grown to know and love.

PinkCilantro’s work with AJ Madison centered around creating digital aesthetic and storytelling tools that would help a brand with storefront awareness also establish their digital presence. The retailer’s goals included establishing a digital customer service process, and to help improve the ratings the company was receiving across digital channels. Our work with AJ Madison delivered upon these goals, as well as produced a fully formed web and social strategy for AJ Madison’s existing marketing department to deploy.

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